Careers

Harkins Theatres is here to help you land the most exciting job ever!


The 5th largest movie theatre chain in the US is looking for talented employees with a desire to work in show business! Based in beautiful Scottsdale, Arizona, Harkins Theatres is the oldest and largest privately owned and operated company in the industry. Harkins is renowned as an industry leader in quality, innovation, presentation and guest satisfaction with locations across the Southwest. Harkins Theatres is proud to be an equal opportunity employer. 

Harkins firmly believes its continued success depends on how well we cultivate the abilities of all our employees, regardless of race, citizenship, gender identity, color, religion, sex/gender, sexual orientation, genetic information, national origin, age, disability that may be reasonably accommodated, family status, veteran’s status or any other status or condition protected by local, state or federal law. We are committed to providing equal opportunity in recruitment, employment, compensation, benefits, promotions, transfers, training, education and all other aspects of the Company’s employment practices.

Employment at Harkins Theatres can provide a world of opportunities and training in the essential elements of success:

“A, E, I, O, YOU” 
project a positive Attitude 
show the Effort 
demonstrate your Integrity 
and this will create Opportunity 
for YOU! 

 

Assistant Manager

Harkins Theatres is looking for an Assistant Manager. The Assistant Manager assists Senior and General Managers with the overall operations of the theatre, as well as performs the day-to-day functions of assigned department while supervising team members (TM) and team leaders (TL).


Additional responsibilities include:

  • Oversees guest services to ensure that all guests receive the best movie going experience
  • responsible for understanding and adhering to all company policies/procedures and ensures that TMs and TLs do the same
  • Assists with inventory and deliveries
  • Inspects all delivery contents and takes immediate action to correct any errors or damages
  • Upholds the company's standards for film presentation including: following projection operating procedures, ordering parts and supplies, and arranging for necessary repairs in a timely fashion

 

Requirements:

  • 1+ year of management experience preferred
  • Excellent guest service skills
  • Movie theatre experience, a plus
  • Proficient in Microsoft Excel, Word and Outlook
  • Able to lift up to 50 pound boxes/items from the floor/shelf
  • Good written and verbal English Language skills. Bilingual, Spanish a plus
  • Have work availability during our busiest times:

Harkins Theatres is proud to be an Equal Opportunity Employer!

Click to Apply

Bartender

The Bartender assists with the day-to-day operation of the theatre bar area which includes; mixing and serving drinks, maintaining cleanliness and organization, and daily maintenance to ensure delivering of the Ultimate Moviegoing experience.

Bartender Responsibilities:

  • Adhere to all company policies/procedures and state/federal liquor laws/regulations and ensures all bar staff do the same.
  • Understands all items sold at the bar with the ability to answer questions, make recommendations and upsell.
  • Monitor excessive alcohol consumption of guests.

Bartender Requirements:

  • Must be at least 21 years of age.
  • High school diploma or GED.
  • Completion of the Tile 4 Certification course & exam with a passing score (liquor law & responsible serving training).
  • Excellent guest service skills.
  • Able to lift up to 50 pounds.

Bartender Preferred Requirements:

  • Beer, wine and liquor knowledge.
  • Alcohol service experience.
  • Bilingual, Spanish a plus

We offer competitive pay and great benefits for Bartenders including:

  • FREE MOVIES
  • A fun work environment
  • Flexible hours
  • Incentive programs
  • Advancement opportunities
  • 401K 
  • Other great benefits

 

Click to Apply

Team Leader

We offer competitive pay and great benefits for Team Leaders including FREE MOVIES, a fun work environment, flexible hours, incentive programs, advancement opportunities, 401K and other great benefits.

Responsibilities Include:
As a Team Leader, your role is key in understanding all team member responsibilities as well as training and leading team members in order to deliver the Ultimate Moviegoing Experience.

What You’ll Be Responsible For:

  • Organizing and maintaining daily plan to ensure team is performing at best capacity.
  • Coordinate rest and meal breaks.
  • Motivates, trains, mentors, and leads team members in specific areas during each shift (i.e. concessions, box office, guest services, usher etc.) including delegating tasks and resolving minor employee conflicts.
  • Ensures that work/guest areas are clean, safe, maintained, and organized in accordance with company guidelines.
  • Provides feedback to managers on general and specific employee performance, identifies and reports policy violations, and assists with enforcement (i.e. selling techniques, proper uniform, cleanliness, etc.).
  • Handles minor guest disturbances and concerns, including product exchanges.


Requirements:

  • 3+ months of guest services, retail, hospitality, or restaurant experience.
  • Effectively communicate, read/write in English
  • Are able to work independently or with a team
  • Have work availability during our busiest times:

 

Click to Apply

Team Member

Team Member

We offer competitive pay and great benefits for Team Members including:

  • FREE MOVIES
  • A fun work environment
  • Flexible hours
  • Incentive programs
  • Advancement opportunities
  • 401K 
  • Other great benefits

Responsibilities Include: As a Team Member, your role is key in ensuring every guest’s visit to Harkins is as good as it could possibly be by providing the Ultimate Moviegoing experience to everyone who walks through the door.

What You’ll Be Responsible For:

  • Greeting guests with a positive attitude
  • Taking tickets and providing directions for guests to their auditoriums
  • Cleaning auditoriums and common areas
  • Selling and/or preparing concession items
  • Selling tickets, gift cards and handling guest service items
  • Signing guests up for our loyalty program and answering questions

What We’ll Be Responsible For:

We provide training that will teach you the responsibilities of the job. As long as you are professional, friendly, reliable, thrive in a fast moving environment and have the desire to provide amazing guest service, we can prepare you for the rest.

Requirements:

  • Effectively communicate, read/write in English
  • Are able to work independently or with a team
  • Have work availability during our busiest times:
    • Evenings
    • Weekends
    • Holidays
    • Summer months

 

Click to Apply

Facilities Technician I

Harkins Theatres seeks a skilled Facility Technician to service our Tucson location theatres. The Facility Technician will maintain equipment and facilities at assigned theatre locations and corporate office.


Responsibilities

  • Performs on-site repair and maintenance of theatre facilities.
  • Repairs such as popcorn poppers, butter machines, other concession items, auditorium seating, restroom, lighting, minor electrical, basic plumbing, tile repairs, etc.
  • Safety repairs for potentially hazardous conditions.
  • Odd tasks that may include hauling or moving boxes and other equipment, scaffolding work, roof repairs, etc.
  • Conducts monthly roof and elevator inspections.
  • Update Help Desk tickets as necessary.
  • Records regular work, mileage and expense reports utilizing a computer-based program.
  • Communicates effectively in writing and orally.

Requirements

  • Must always have current auto insurance as well as valid driver’s license.
  • Must carry a company cell phone and be available evenings and weekends for emergencies.
  • Must maintain and properly use company issued tools and materials.
  • College degree, trade school certification, high school diploma or GED, and 2+ years of experience in electrical, mechanical, plumbing, carpentry, welding, etc.
  • Demonstrates problem solving abilities and awareness of surrounding issues.
  • Microsoft Excel, Outlook and Word.
  • Reads and interprets blueprints, manuals and schematics.
  • Able to lift 75 pounds.
  • Able to perform lock out- tag out procedures.
  • Flexible to work variable schedules.
  • Reliable work vehicle and willingness to travel.

We offer:

  • Competitive pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short/long-term disability and life insurance plans 100% paid by company
  • Company 401k match of 100% for the first 6%
  • Tuition reimbursement
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn in the office
  • FREE MOVIES and much more!

 

Submit Application

Payroll and HCM Manager

The Payroll and HCM Manager is responsible for all aspects necessary to process payroll including required reporting, preparing accounting transactions and documents, balancing payroll tax returns, documenting and updating procedures, and preparing regular and special reports.  They will provide leadership to the payroll administrators as well as ensures the smooth operation and data management within the human resource information system (HRIS), workforce management (WFM), and other systems and databases where employee data is housed.  The Payroll and HCM Manager also will ensure compliance with data protection laws, as well as other compliance requirements and data security maintenance.

 

Essential Functions

  • Provides strategic and operational direction for all HRIS and payroll functions.
  • Works with employees at all levels of the organization to create and maintain positive working relationships.
  • Uses judgment and discretion in maintaining confidential and sensitive information, and shares this information on a need to know basis.
  • Supervises the daily responsibilities for payroll administrators, including regular meetings, project assignments, follow-up, etc.  Recognizes high potential employees and provides additional development opportunities.
  • Ensures all aspects of biweekly, multi-state payroll is accurately processed, which includes transferring data between timekeeping and payroll systems, and completing a payroll checklist.
  • Receives necessary approvals for payroll related tasks such as payments and reimbursements, documents and policies.
  • May process and create manual direct deposit and/or pay card activation, as needed.
  • Biweekly creation of payroll invoices for leased companies.
  • Balances statements for pay cards and money services and responsible for providing information to accounting.
  • Partners with accounting to research issues with bank reconciliation of payroll transactions as needed.
  • Researches and presents information to ensure payroll compliance with federal, state and local jurisdictions.
  • Leads quarter and year end activities to ensure balancing and data integrity.
  • Validates and balances payroll data to payroll tax returns and discusses any discrepancies with supervisor.
  • Communicates with treasurer, CFO and supervisor in a professional and timely manner regarding any payroll/tax irregularities and steps for resolution, if applicable.
  • Communicates and follows up with theatres and departments for timely submissions, corrections and problem resolution.
  • Manages the Work Opportunity Tax Credit (WOTC) program, which includes monthly reports to operations and billing verification.
  • Administers all aspects of employee wage garnishments.
  • Assists with administering 401k plan participation by entering contributions and loans into the payroll system, and assists the compensation manager with annual audits and employee notifications.
  • Responsible for creating and directing payroll administrators on building business intelligence (BI) reports utilizing Cognos and standard delivered reports. Reports include business data as well as payroll data.
  • Communicates with accounting to ensure all hours worked are reported in a timely manner for month/year-end close process.
  • Evaluates system integrations as a partner to the information technology department and from a business utilization perspective to ensure cohesion and to create data feeds that ensure compliance and data integrity.
  • Directs the design, selection and implementation or modification of HRIS and other human resource (HR) data solutions, including compensation and employee benefits that align with the Company’s business objectives.
  • Partners with the HRIS analyst to design user-friendly processes, guidelines and documentation for HR team and end users.
  • Partners with the HRIS analyst to research and resolve HRIS issues, unexpected results or process flaws; performs scheduled activities; conducts tests, recommends solutions or alternate methods to meet requirements.
  • Maintains data integrity in systems by running queries, analyzing data and auditing access controls.
  • Formulates partnerships across the HR function to delivery value-added service to management and employees that reflects the Company's business objectives and vision.
  • Supports the vice president and the HR vision, provides leadership and assistance in the areas of payroll, human resource communications, and project assignments.
  • Communicates effectively in writing and verbally with all levels within the organization as well as with external contacts with varying professional disciplines.
  • Ensures all procedures are updated as needed for all areas of responsibility.
  • Regular attendance and physical presence at the work site.
  • Sets high standards for self while maintaining company standards, policies, and procedures to ensure delivery of the ultimate moviegoing experience at all times.
  • Maintains a professional working environment while setting a positive and professional example for others to follow.
  • Requires typing on a computer, reaching, stretching, twisting, bending, lifting and carrying up to 20 pounds, pushing, pulling, interacting with others, speaking on the telephone, problem solving, cognitive skills and leading a team of employees.

 

Additional Duties

  • Provides assistance to other HR employees when needed.
  • Continual analysis of payroll process and vendor services.
  • Creates ad hoc reports, as needed.
  • Special projects, as assigned.

 

Education/Skills/Experience

  • Bachelor's degree, 7+ years multi-state payroll and 5+ years HRIS experience required.  Payroll certification strongly preferred.
  • California payroll, payroll tax return, and general ledger experience required.
  • Highly developed knowledge of systems and human resources to ensure effective change management.
  • Knowledge of HR policies and procedures and their application in the day-to-day working environment is critical.
  • Recent Dayforce/Ceridian payroll, timekeeping, and BI reporting experience strongly preferred.
  • Supervisory/training/mentoring experience.
  • Proficient in an array of technical tools: Microsoft office products including Word, Excel (advanced experience with pivot tables, v-lookup, etc.), Dayforce/Ceridian, and Internet research.  Publisher, and electronic timekeeping system experience a plus.
  • Maintains a professional attitude and demeanor. Demonstrates unimpeachable integrity and accountability. Communicates professionally in all circumstances.
  • Embraces Harkins inclusiveness and treats everyone with respect. Works well as part of a team and assumes the best intentions of everyone. Works collaboratively to achieve company goals.
  • Excellent guest service experience.
  • Capable of remaining calm and using good judgment in elevating situations.
  • Diplomacy with employees at all levels of the organization.
  • Organized with strong attention to detail and ability to exercise excellent judgment and discretion in maintaining and communicating confidential and sensitive information.
  • Excellent verbal and written English communication skills.  Bilingual Spanish a plus.
  • Able to prioritize and work on multiple projects and tasks with frequent interruptions while maintaining flexibility and composure.
  • Self-starter, fast learner with a can-do spirit.  Able to navigate aggressive deadlines and work independently as well as with a team.

We Offer:

  • Competitive Pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short/long-term disability and life insurance plans 100% paid by the company
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn
  • Free movies and much more!

Submit Application

Sales Manager

Harkins Theatres seeks an experienced Sales Manager to join our Sales team in the Theatre Support Office based in beautiful Scottsdale, AZ. The successful Sales Manager will be responsible for planning, implementing, and directing the sales activities of eCommerce and Events items to achieve the annual sales objectives. They will manage new programs, sales reporting, and updating sales material (holiday, SMF, special promotions). This role would work with various departments and the event and fulfillment team to ensure increased sales.

 

Responsibilities:

 

  • Proactively solicit potential clients and customers seeking, theatre/venue space, group tickets, food and beverage services, and unique event options (Freezer, Patios). 
  • Develops sales plans and strategies to meet or exceed established goals.
  • Plans and executes solicitation efforts and evaluates and attends tradeshow/networking events.
  • Conducts sales efforts, which include sales performance reporting and analysis
  • Partners with operations, ecommerce, event experience, finance and theatre operation teams to ensure full communication of accounts.
  • Creates and presents sales proposal presentations to decision makers.
  • Effectively communicates new products and services to prospective clients, including both verbal and written communication.
  • Analyzes and monitors success of programs and events on a monthly basis.
  • Regular attendance and physical presence at the work site.
  • Travel up to 30% to various local customer/theatre locations and periodic out-of-town travel.

Skills/Experience

  • Bachelor’s degree and 5+ years’ experience in hospitality, group, catering sales, or a related sales management function.
  • Highly developed knowledge of sales goals and outbound sales procedures.
  • Demonstrated experience working with cross-functional teams.
  • Experience with analyzing data and delivering insights.
  • Must be able to use logic and reasoning to identify strengths and weaknesses of alternative solutions and provide conclusions or approaches to the job.
  • Microsoft Excel, Word, Outlook, Publisher, PowerPoint, Access, and Internet research.  CRM experience a plus.
  • Capable of remaining calm and using good judgment in elevating situations.
  • Supervisory/training/mentoring experience.

We offer:

  • Competitive pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short/long-term disability and life insurance plans 100% paid by company
  • 401K
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn in the office
  • FREE MOVIES and much more!

Submit Application

Senior Financial Analyst

The Senior Financial Analyst will evaluate current and previous financial data to prepare the budgets/forecasts, maintain KPI's and provide budget to actual analysis for the Theatre Support Office and theatre locations. This individual will work with all levels of the organization to report, monitor and financial data


Essential Functions:

  • Create, maintain and report on department and theatre budgets
  • Assist in the development and maintenance of financial models, forecasts and business cases
  • Prepare and analyze theatre operations metrics and other corporate departments
  • Prepare weekly, monthly & quarterly reports and analysis
  • Analyze financial/ operational performance and effectively communicate findings
  • Research and resolve various inquiries from other areas within the organization
  • Assist with the development of analytical tools
  • Partner with various corporate support departments to provide recommendations for cost savings and process improvements to enhance business performance
  • Perform special projects as assigned
  • Assist in reporting that identifies risks/opportunities and disseminate results and accountability to all levels of the organization
  • Assist in management reporting and presentations

           

Education/Skills/Experience

  • Bachelor’s Degree in Accounting/Finance
  • Masters and/or CPA preferred
  • 4-6 years progressive financial planning and analysis experience or related work experience
  • Retail Experience is a plus
  • Experience developing and working with financial models, budgeting tools, multi locations/stores, merchandising, distribution
  • Strong analytical and internal control skills
  • Strong problem-solving abilities and quantitative skills.
  • Advanced Excel skills including pivot tables, charts and dashboards.
  • Organized with exceptional attention to detail and ability to exercise judgment and discretion in maintaining confidential and sensitive information.
  • Strong guest service and relationship management skills as well as the ability to engage and collaborate with other business partners at all levels of the organization.
  • Able to focus and prioritize with frequent interruptions and minimal supervision in a fast paced environment.
  • Highly adept at solving complex analytics questions and providing answers and recommendations in an understandable format.
  • Understands basic accounting & financial terms+ years’ experience developing reports using Microsoft BI.

We offer:

  • Competitive pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short/long-term disability and life insurance plans 100% paid by company
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn in the office
  • FREE MOVIES and much more!

Harkins Theatres is an Equal Opportunity Employer

Submit Application

Senior Manager, Design & Development

Harkins Theatres seeks a talented Senior Manager of Design and Development to join the Construction team at the Theatre Support Office in Scottsdale, AZ. The Senior Manager of Design and Development manages overall coordination of all pre-construction activities, including due diligence, feasibility studies, drawings, surveys, permits, zoning, etc.  Monitors and oversees tracking reports and pre-construction activities for company rollout schedules.  

Responsibilities              

  • Manages architects, consultants and other employees for all design and development activities, to ensure projects start on time.  
  • Ensures clear and accurate reporting of active, pending and completed projects is maintained and understood within the team and that all internal partners are kept abreast of their related projects on an ongoing basis.
  • Collaborates with internal partners to determine needs and opportunities to improve design and/or construction materials and methods.
  • Maintains prototypical designs, drawings and specifications.
  • Conducts code research for building, zoning, permitting, health, etc. and builds schedules accordingly.
  • Prepares and presents design packages to the executive team for approval.
  • Compiles design and development team ideas, drawings and feedback and presents to internal stakeholders.
  • Collaborates with internal partners to develop Pre-Construction budgets. 
  • Reviews architectural and design contracts, bids, and change orders to ensure accuracy with scope of work and compliance with corporate standards.
  • Represents the company in business with consultants, contractors, developers, and various public agencies and officials.
  • Manages sign process, from concept through internal approvals and permit
  • Thorough knowledge of American Institute of Architects (AIA) contract documents.
  • Supervises the design and development team including interviewing, selecting, training, mentoring, team building, performance evaluations and setting developmental goals.

Additional Duties

  • Maintains and updates the procedure manual for this position.
  • Conducts industry, technology, material science, current trends and product research to keep Harkins at the forefront of the industry.
  • Researches and recommends energy-saving materials and opportunities.

 

Requirements:

  • Bachelor's degree and 10+ years’ experience in construction and/or architectural management, including 3+ years leading high-performing teams.
  • Project Management Professional (PMP) or Lean/Six Sigma certification preferred.
  • Able to read, analyze and interpret legal documents, specifications, blueprints and schematics, business periodicals, professional journals, technical procedures, government regulations, and effectively negotiate price and contractual agreements with vendors.
  • Able to work with mathematical concepts such as probability and statistical inference, fundamentals of plane and solid geometry and trigonometry, apply concepts such as fractions, ratios and proportions to practical situations, and calculate figures and amounts such as discounts, commissions, area and volume.
  • Resourceful and diligent in seeking solutions to problems and adapting to new situations.
  • Maintains a professional attitude and demeanor. Demonstrates unimpeachable integrity and accountability. Communicates professionally in all circumstances.
  • Embraces Harkins inclusiveness and treats everyone with respect. Works well as part of a team and assumes the best intentions of everyone. Works collaboratively to achieve company goals.

We offer:

  • Competitive pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short/long-term disability and life insurance plans 100% paid by company
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn in the office
  • FREE MOVIES and much more!

Submit Application

Senior Manager, Facilities

The Senior Manager of Facilities provides leadership and training for internal and external teams that maintain Harkins’ facilities in best-in-class condition across the portfolio.  

Responsibilities:
• Provides leadership and direction that supports Harkins’ strategic growth initiatives.
• Develops scope of work and negotiates vendor contracts and Service Level Agreements/Key Performance Indicators
• Oversees repair and maintenance of Harkins’ portfolio of facilities including HVAC, electrical mechanical, plumbing, carpentry, welding, etc.
• Oversees Parts and Logistics facility, ensuring repair parts are adequately stocked and company vehicles are utilized efficiently.  Plans and schedules pro-active and reactive maintenance activities. 
• Develops and maintains relationships with contracted services vendors
• Monitors energy consumption and use and recommends sustainability improvements
• Negotiates energy rates with appropriate service providers
• Develops budgets and tracking reports for all maintenance-related spend, 
• Establishes team and vendor performance evaluations, providing regular updates to Department Head
• Regularly reviews ZenDesk tickets and associated spend and makes recommendations for improvement to internal departments 
• Serves as owner's representative with vendors, service providers, tenants, neighbors and other interested parties.
• May conduct roof inspections and recommend schedule for repair/replacement.  
• Department supervision including interviewing, selecting, training, mentoring, supervising, team building, performance evaluations and setting development goals.
• Review and approve all department expenses, as well as all company facility related invoices.
• Ensure OSHA, EPA, elevator/escalator, fire and life safety compliance with all markets/codes/laws, etc.
• Reads, interprets and implements solutions from blueprints, drawings and system specifications.
• Coordinates special projects, as assigned.
• Support new openings by providing team to assist with various construction-related tasks.
 
Requirements:
• Bachelor’s degree in Engineering, Construction, or related field, plus 10 years’ experience with 5 years leading high-performing teams.
• Highly developed skills in all aspects of a facility including electrical, mechanical, plumbing, carpentry, welding, building automated systems, energy, LEED.
• Strong critical thinking and problem-solving capabilities.
• Maintains a professional attitude and demeanor. Demonstrates unimpeachable integrity and accountability. Communicates professionally in all circumstances.•
• Embraces Harkins inclusiveness and treats everyone with respect. Works well as part of a team and assumes the best intentions of everyone. Works collaboratively to achieve company goals.
 

We offer:

• Competitive pay
• Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
• Short/long-term disability and life insurance plans 100% paid by company
• Paid time off in addition to sick pay benefits and paid holidays
• Free soda and popcorn in the office
• FREE MOVIES and much more!

 

Submit Application

Senior Systems Developer

The Senior Systems Developer drives and contributes to the development of new IT systems, modifications of existing systems, and systems maintenance and support.Also responsible for the performance and development of the IT systems development team members; including directing efforts, providing leadership, assessing effectiveness, and developing technical and communications skills.


Essential Functions

  • Leads and develops IT systems development team members including; directing efforts, providing leadership and guidance, assessing effectiveness, and developing technical and communications skills.
  • Leads development projects by performing needs assessment, requirements gathering, design, development and implementation of new applications and in modifications to existing systems and applications.
  • Reviews and provides estimates on new projects and enhancements to existing systems.
  • Responds to, troubleshoots and resolves IT helpdesk tickets and assists other team members in issue resolution.
  • Manages the design, development, implementation and maintenance of web applications and web services.
  • Manages the design, development, implementation and maintenance of databases.
  • Directs the security of the Harkins network and secures access to systems within the network.
  • Develops and maintains vendor relationships.
  • Develops and establishes programming standards.
  • Assists in the development of department and company policies.
  • Regular attendance and physical presence at the work site.
  • Sets high standards for self while maintaining company standards, policies, and procedures to ensure delivery of the ultimate moviegoing experience at all times.
  • Maintains a professional working environment while setting a positive and professional example.
  • Requires typing on a computer, reaching, interacting with vendors and employees, problem solving, cognitive skills, bending, lifting/carrying items, twisting, pushing, pulling and leading a group of employees.

Additional Duties

  • Maintains desktop computers, servers, routers, firewalls and other LAN and WAN components.
  • Configures web, e-mail and other types of systems and services.
  • Designs network security and configurations in conjunction with systems development projects.
    • Contributes recommendations on systems, processes and infrastructure improvements.

Education/Skills/Experience

  • College diploma or university degree in a computer programming related field or high school diploma/GED and 4 years equivalent work.
  • 6 years programming experience with at least 3 years as a systems development project leader.
  • Significant training and experience with MS SQL Server, MS Visual Studio .NET, HTML, XML, and Java.
  • 4 years practical experience with Microsoft operating systems, active directory, and LAN/WAN technologies.
  • Maintains a professional attitude and demeanor. Demonstrates unimpeachable integrity and accountability. Communicates professionally in all circumstances.
  • Embraces Harkins inclusiveness and treats everyone with respect. Works well as part of a team and assumes the best intentions of everyone. Works collaboratively to achieve company goals.
  • Supervisory/team building/mentoring experience a plus.
  • Microsoft Excel, Word, Outlook and Internet research.
  • Demonstrates good problem solving abilities and awareness of surrounding issues.
  • Able to accomplish assigned tasks with minimal supervision.
  • Capable of remaining calm and using good judgment in elevating situations.
  • Able to focus with frequent interruptions and navigating aggressive deadlines.
  • Organized with strong attention to detail and ability to exercise judgment and discretion in maintaining confidential and sensitive information.
  • Excellent written and verbal English communication skills.
  • Able to work independently as well as with a team.

We offer:

  • Competitive Pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short/long-term disability and life insurance plans 100% paid by the company
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn
  • Free movies and much more!

Submit Application

Technical Services Specialist III

Harkins Theatres is looking for a Technical Services Specialist III to join our Information Technology team. The Technical Services Specialist III provides advanced technical support for all technology including desktop computing hardware/software, Point-of-Sale (POS), phone, CCTV, projection, sound systems, and/or other related technology systems. They assist with security system maintenance and troubleshooting including security and access controls.

Responsibilities:

  • Responds to, troubleshoots and resolves helpdesk tickets and provides others with guidance/instruction for completing work orders or repairs to company equipment.
  • Performs extensive work and maintenance of projection and sound systems including component level part replacement, replacement of bulbs, lubrication and adjustment of projectors, and physical cleaning of electronic equipment.
  • Troubleshoots and repairs acute performance problems with the projection and sound systems.
  • Works safely with electrical distribution systems at the theatre level.
  • Manages, sets up and tests theatre rentals requiring audio and/or video presentation including the allocation of equipment to ensure overlapping events are properly equipped and staffed.
  • Operates equipment for rentals when needed or instructs management on equipment operation.
  • Takes down, properly stores and inventories equipment upon completion of theatre rentals.
  • Performs preventative maintenance on technical equipment as scheduled or assigned.
  • Install, configure, secure, maintain and monitor workstations, printers and other associated equipment to ensure a stable and efficient computing environment.
  • Maintains and troubleshoots desktop/laptop computing systems and provides first level support of servers and data networking technology.
  • Installs, configures and manages software including operating systems, productivity tools, anti-virus and other software systems.
  • Assists with managing network accounts, email groups and other software systems.
  • Assists with security system maintenance including cabling, installing, configuring, testing, maintaining, monitoring and troubleshooting CCTV digital recorders, cameras, access control systems and related equipment.
  • Reviews security logs, performs audit procedures daily, monitors systems and assists with user code verification during internal audits.
  • Develops and maintains appropriate relationships with employees to facilitate communication on issues and feedback.
  • Assists with the running of wires and cables, and the assembly and installation of equipment associated with new theatre construction.
  • Assists in the development of documentation for projects, systems and processes.
  • Assists with user training.
  • Works with vendors and maintenance teams to support technology systems.
  • Tracks and manages hardware inventory.
  • Manages the shipping, exchange and repair of technology hardware per maintenance agreements.
  • Maintains theatre signage, HDN network equipment and special lighting.
  • Flexible to work variable schedules.
  • Travel required between designated company locations daily with up to 15% out-of-town travel.
  • Must carry a company cell phone and be available evenings and weekends for emergencies.
  • Must have current auto insurance and valid driver’s license at all times.
  • Performs and assists others with special projects as assigned.

Requirements:

  • College degree or high school diploma or GED, and 5 years computer hardware and software maintenance experience.
  • 5 years’ experience in movie theatre projection, sound, desktop, POS support, and administration of Microsoft operating systems.
  • Experience working with peripheral devices and other computer-based systems such as CCTV, phone systems, etc.
  • Experience with basic computer networking and computer security account management preferred.
  • Working experience with Microsoft Exchange, Active Directory, the full Microsoft Office suite and Internet research.
  • Able to train and support of Microsoft Office (Excel, Word, Outlook, PowerPoint).
  • Supervisory/training/mentoring experience a plus.
  • Able to operate appropriate test equipment (oscilloscope, volt-ohm meter, audio analysis, light meter).
  • Able to perform and train lock out-tag out procedures.
  • Must pass a written proficiency test of necessary skills and knowledge.
  • Flexible to work variable schedules and accept added responsibilities.
  • Reliable work vehicle and willingness to travel.

We Offer:

  • Competitive pay
  • Excellent Health Insurance Package (medical, dental, vision) dramatically subsidized by the company
  • Short and long term disability and life insurance plans 100% paid by company
  • Company 401k match of 100% for the first 6%
  • Tuition reimbursement
  • Paid time off in addition to sick pay benefits and paid holidays
  • Free soda and popcorn in the office
  • FREE MOVIES and much more!

Submit Application

Harkins Theatres is proud to be an equal opportunity employer.


If you're interested in joining our team you must be at least 16 years of age. 

Join the Harkins team and enjoy...

  • Free movies
  • Flexible hours
  • Fun work environment
  • Incentive programs
  • Advancement opportunities
  • 401(k) profit sharing

Additional benefits for management, PlayCenter and corporate positions.